Project Description

Lets Take A Journey

Knowing when, where and how your users connect and communicate through out their job duties is essential in understanding where their struggles might be.

Creating a high level overview with every touch point, communication or handoff simplifies this process and creates a much clearer picture.

Touchpoints

Understanding a timeframe from which your user gets from point A to point B, and every touchpoint in between, will allow you to explore better solutions and ideas. This also gives the stakeholders a better idea of what is REALLY happening today. What the stakeholders THINK they know and what the users are ACTUALLY doing, in most cases, is not the same.

REQUIREMENTS

UX Research
Interviewing
Graphic Design

CATEGORIES

UX Design

CLIENT

Mutual of Omaha Bank

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DESIGN • DEVELOPMENT • UX/UI

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